CI-H280-2

Q: Why does the hob shut off after 60 seconds?

A: This usually happens if:
The cookware is not placed correctly in the center of the plate.
The cookware is unsuitable for induction.
The voltage supply is unstable (below 200V).

Q: What are the power ratings of each zone?

A: Left zone (ceramic): 2600W; Right zone (induction): 2800W

PE29HL-2

Q: What type of hob is the PE29HL-2?

A: It is a built-in electric ceramic hob with streamlined design, LED indicators, and 2 cooking zones.

Q: What should I do if the hob does not turn on?

A: Check that the power plug is connected; Verify household fuse or breaker; Ensure cookware is suitable and properly placed.

V29VNTG

Q: What should I do if the ignition is not creating a spark?

A: Check that the ignition is clean and not wet. The hob requires a battery and needs to be replaced every 12-24 months and is recommended a certified technition undertake battery replacement.

Q: Why does the flame on my gas hob look irregular?

A: This can happen if the burner cap or trivet is not positioned correctly, or if the burner parts are dirty or blocked.

Q: What should I do if I smell gas?

A: Maintain ventilation to allow gas to dissapate, then extinguish all naked flame if possible and turn off gas control valve. Finally keep away from affecred area and contact service support or Towngas emeergency hotline.

G7200ABT

Q: Why is the ignition clicking but the burner won’t light?

A: The battery may be weak, even if clicking is heard; Gas may not be reaching the burner — check the supply; Burner holes may be blocked and need cleaning.

Q: Why does the flame go out suddenly?

A: Strong airflow or drafts may extinguish the flame; The gas supply may be unstable or interrupted; Ensure cookware is not too large, which can smother the flame.

Q: Any precaution required before use?

A: Keep kitchen or cooking area ventilated and tuen on exhaust fan to ensure fumes and harmful substances are extracted.

CI-58S3BX-2

Q: Why is one cooking zone not heating properly?

A: Voltage supply may be unstable, or cookware may not be induction-compatible.

Q: What does Error Code “E4” mean?

A: Cause: Sensor malfunction or internal communication error.
Solution: Disconnect power for a few minutes and restart. If error persists, contact service support.

V291VNRC-1

Q: Why do I smell gas when the hob is off?

A: Check that all knobs are fully turned to “OFF.” Inspect the gas connection for leaks. If the smell persists, shut off the supply immediately and contact service support.

Q: How do I clean the hob?

A: Use a soft cloth with mild detergent. Avoid abrasive cleaners. Regularly clean burner parts to prevent blockages.

PE2926ID-3

Q: How do I clean the hob?

A: The rear zone is designed for 1200W lower-power cooking, while the front zone delivers up to 2800W for rapid heating.

Q: Can it be installed as built-in or freestanding?

A: Yes. It supports both built-in installation and countertop use.

C-S55GXH

Q: What should I do before first use of the Cristal C‑S55GXH steam oven?

A: Important information before first use: Clean the oven cavity with a soft cloth. Fill the water tank with clean water. Run the oven empty on steam mode for 10 minutes to remove any residual manufacturing odors.

Q: How should I clean and maintain the Cristal C-S55GXH?

A: After each use, wipe the interior with a soft cloth to remove food residue. Regularly descale the steam system according to the manual’s instructions to prevent mineral buildup. Keep the door seals clean to maintain efficiency and safety.

C‑S26GXB

Q: Why is there no steam coming out during cooking?

A: Check that the water tank is filled and correctly inserted. Ensure the steam function has been selected. If the problem persists, descale the appliance as instructed in the manual.

Q: Why does the oven display an error code or stop mid‑program?

A: This may occur if the water tank is empty or incorrectly positioned. Refill and reinsert the tank. If the error continues, switch off the appliance, wait a few minutes, and restart. Contact customer service if the fault persists.

ESSENCE 45ST‑1

Q: Why does the oven door not open immediately after cooking?

A: For safety, the door remains locked until the oven cavity has cooled to a safe temperature. Wait until the lock indicator switches off before attempting to open the door.

Q: What should I do if the oven produces excessive condensation?

A: Condensation is normal during steam cooking. Wipe the door and cavity dry after use. Ensure the oven is well‑ventilated and avoid leaving food inside after cooking.

ESSENCE 45ST‑1

Q: How do I descale the steam system?

A: Regular descaling is required to prevent mineral buildup. Follow the descaling program in the manual using only the recommended solution. Do not use vinegar or other cleaners, as these may damage the appliance.

Q: What is the “Multiple Cooking Stages” function on the C‑S68GXMB‑1?

A: It lets you program several cooking phases in sequence (e.g., steam → bake → grill). The oven automatically switches modes, temperatures, and times without interruption.

C20L-800B

Q: What should I do if smoke is emitted during cooking?

A: Switch off or unplug the appliance immediately and keep the door closed to stifle any flames.

Q: Which utensils are safe to use in the microwave?

A: Only use utensils that are suitable for use in microwave ovens. Avoid metal containers or dishes with metallic trim.

ESSENCE 45MW-1

Q: How do I clean the microwave cavity and accessories?

A: Always unplug the appliance before cleaning. Wipe the cavity with a soft damp cloth. Do not use abrasive cleaners. Accessories such as the grill tray and turntable can be washed with mild detergent and water.

Q: What should I do if the oven does not start when pressing ‘Start’?

A: Check that the door is fully closed. The oven will not operate if the door is ajar. Also ensure that the correct function and time have been set.

C-50MB

Q: Why does the turntable not rotate during cooking?

A: Check that the turntable and roller ring are correctly positioned. Ensure no oversized dish is blocking rotation. If the issue persists, contact customer service.

Q: How do I use the combination cooking mode (microwave + grill)?

A: Select the combination function on the control panel. Place food on the grill rack provided, and avoid using plastic containers. This mode combines microwave heating with grilling for crispier results.

ESSENCE 60CRV‑1

Q: How do I use the rotisserie function?

A: Insert the rotisserie spit according to the manual’s instructions, ensuring it is balanced. Select the rotisserie mode on the control panel. Always use the drip tray underneath to collect juices.

Q: Why does the fan continue running after cooking has finished?

A: This is normal. The cooling fan runs automatically to lower the oven’s internal temperature and protect electronic components. It will stop once the oven has cooled sufficiently.

C-72GXB

Q: How do I use the rapid preheat function?

A: Select the rapid preheat mode to bring the oven to cooking temperature faster. This is ideal when you want to save time before baking or roasting.

Q: Why does the oven emit a humming sound during operation?

A: This is the sound of the cooling fan and convection system. It is normal and ensures proper air circulation and protection of electronic components.

C903ASS-1

Q: What should I do if the hood makes unusual noise or vibration?

A: Check that the installation is secure and ducting is not obstructed. If noise persists, contact an authorized service technician.

Q: What should I avoid doing under the cooker hood?

A: Do not flambé, leave naked flames, or leave frying pans unattended. Overheated fats or oils may catch fire, and flames can damage the hood.

CI968ES-1

Q: Why does the hood continue running after I switch it off?

A: This is normal. The hood’s fan may continue briefly to clear residual smoke and protect the motor. It will stop automatically.

Q: Can I use the hood in recirculation mode?

A: Yes. For recirculation, install the optional charcoal filter. Replace the charcoal filter periodically to maintain performance.

C9035EB-2

Q: What is the electric heat auto‑clean function?

A: This feature uses built‑in heating to dissolve accumulated oil inside the hood, reducing manual cleaning and maintaining suction efficiency. Activate it periodically as recommended in the manual.

Q: How do I use the motion sensor control?

A: The C9035EB‑2 supports gesture control. Simply wave your hand in front of the sensor to switch the hood on or off, or to adjust fan speed. This avoids touching the panel with greasy hands during cooking.

C1803ASS

Q: What is the electric degreasing function?

A: This feature uses heat to dissolve accumulated oil inside the hood, reducing manual cleaning and maintaining suction efficiency. Activate it periodically as recommended in the manual.

Q: Can I use induction control or manual sensor switch?

A: Yes. The C1803ASS supports induction control and manual sensor switching, allowing you to operate the hood hands‑free or via touch panel.

C7008EB‑2

Q: Can I use the hood without grease filters?

A: No. The hood must never be operated without grease filters or with excessively greasy filters, as this creates a fire hazard and reduces efficiency.

Q: How do I clean and maintain the hood?

A: Remove grease filters and wash them regularly with warm water and mild detergent. They are dishwasher‑safe. Replace charcoal filters periodically if using recirculation mode. Never use abrasive cleaners.

CL938ES-1

Q: What should I do if suction seems weak?

A: Check that the filters are clean and properly installed. Ensure ducting has no sharp bends or obstructions. If using recirculation mode, replace the carbon filter when saturated.

Q: How do I clean the aluminum grease filters?

A: Remove the washable aluminum filters and clean them regularly with warm water and mild detergent. They are dishwasher‑safe. Ensure they are completely dry before reinstalling.

T900GT

Q: Can I adjust the telescopic panel while the hood is running?

A: Yes. You can slide the panel in or out during operation. Pulling it out increases the extraction area, while pushing it back reduces airflow.

Q: How often should I replace the charcoal filter in recirculation mode?

A: Replace the charcoal filter every 3–6 months depending on cooking frequency. A saturated filter reduces suction efficiency.

T600GT

Q: How do I operate the telescopic design?

A: Pull out the telescopic front panel to activate the hood. Push it back when not in use to save space and maintain a sleek kitchen look.

Q: How powerful is the suction on the T600GT hood?

A: The hood delivers up to 1000 m³/hr airflow, making it suitable for heavy cooking environments.

T90ES

Q: How do I operate the push‑button controls?

A: The T90ES uses simple push‑button switches for fan speeds and lighting. Press the relevant button to select low, medium, or high speed, and another to activate the integrated light.

Q: What should I check if the hood does not start?

A: Confirm that the telescopic panel is fully extended, the power supply is connected, and the fuse has not tripped. If the hood still does not start, contact service support.

T60ES

Q: Why does the hood produce condensation during cooking?

A: Condensation may occur when cooking with high humidity. This is normal. Wipe the surfaces dry after use to prevent streaks or water marks.

Q: Can the T60ES be installed in ducting or recirculation mode?

A: Yes. The hood supports both ducting (venting outdoors) and recirculation (using optional carbon filters). For recirculation, install the carbon filter and replace it periodically.